Public

Crisis Cafe

Date
2019
Location
Kilkenny City and County
Commissioned by
LifelinkK, Kilkenny LEADER Partnership and HSE Mental Health Engagement.
Steering Committee
Paul Fallon (Area Lead for Mental Health Engagement and Recovery South East Community Healthcare), Trish Finnegan (LifelinkK), Anne Buggy (Area Director of Nursing, Carlow-Kilkenny/South Tipperary Mental Health Services), Andrei Markewitz (Involvement Centre), Mike Watts (Mental Health Local Forum), Millie Ryan (Mental Health Local Forum, Samaritans, Family Carers Ireland), Angela Hayes (Teac Tom), Fergus Horgan (Kilkenny LEADER Partnership) and Michael Norton (Peer Support Worker).

The Crisis Cafe Feasibility Study explored aspects of developing a self-referral, non-clinical out of hours service and support for people presenting with a mental health crisis in Kilkenny. This development towards a Crisis Cafe in Kilkenny involved researching similar projects in the UK; partnering with a pilot project in Galway city; working with Waterford Institute of Technology on a literature review and public engagement moments through conversations, visioning workshops and focus groups.

The process was led by an understanding and articulation of the needs of people experiencing a mental health crisis and the existing services and supports available, exploring the key themes of What is a Crisis?, Space and Place, Support, Governance and Collaboration. The feasibility study provides a person-centred response from both people with lived experience and organisations and community groups in mental health service and support roles. The process allowed for user experience feedback and the possibility for a wide-stakeholder engagement in the first stages of service design of an innovative new approach to self-referral, out of hours crisis support.

Images

Crisis Cafe Feasibility Study
Playing Our Part
Paper collage graphic for the Crisis Cafe Feasibility Study (Credit: Paul Bokslag)
Paper collage graphic for the Crisis Cafe Feasibility Study (Credit: Paul Bokslag)
Paper collage graphic for the Crisis Cafe Feasibility Study (Credit: Paul Bokslag)
Paper collage graphic for the Crisis Cafe Feasibility Study (Credit: Paul Bokslag)
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